據(jù)外媒報(bào)道，電動(dòng)滑板車公司Lime正在召回一定數(shù)量的電動(dòng)滑板車，此前曾有報(bào)道稱這些滑板車在經(jīng)過(guò)反復(fù)使用后發(fā)生故障。據(jù)稱，Lime此次召回的
據(jù)外媒報(bào)道，電動(dòng)滑板車公司Lime正在召回一定數(shù)量的電動(dòng)滑板車，此前曾有報(bào)道稱這些滑板車在經(jīng)過(guò)反復(fù)使用后發(fā)生故障。據(jù)稱，Lime此次召回的則是由中國(guó)廠家Okai生產(chǎn)的電動(dòng)滑板車。
以下是聲明全文：
以下是生產(chǎn)廠商歐凱(Okai)對(duì)此事發(fā)表的聲明，聲明認(rèn)為歐凱對(duì)其滑板車產(chǎn)品實(shí)施了高標(biāo)準(zhǔn)的質(zhì)量檢測(cè)，Lime對(duì)其指責(zé)武斷且毫無(wú)依據(jù)，
我們注意到，近日的媒體報(bào)道，特別是《華盛頓郵報(bào)》在2018年11月10日的一篇報(bào)道，以及Lime公司(一家共享滑板車運(yùn)營(yíng)公司)于2018年10月30日在其官方網(wǎng)站上的一篇聲明，指出由Lime公司運(yùn)營(yíng)的發(fā)生斷裂的滑板車是歐凱生產(chǎn)的，并暗示歐凱生產(chǎn)的滑板車存在質(zhì)量問(wèn)題。我們認(rèn)為該等說(shuō)法非常武斷并且毫無(wú)根據(jù)。
歐凱對(duì)其滑板車產(chǎn)品實(shí)施了高標(biāo)準(zhǔn)的質(zhì)量檢測(cè)
歐凱總共向Lime公司供應(yīng)過(guò)5批次滑板車，總計(jì)3.2萬(wàn)臺(tái)。作為向Lime公司的供貨協(xié)議和質(zhì)量控制流程的一部分，歐凱會(huì)對(duì)供應(yīng)的滑板車進(jìn)行總共15大類含70多個(gè)項(xiàng)目的測(cè)試，其中，與滑板車的踏板和整體結(jié)構(gòu)有關(guān)的有兩項(xiàng)：(1)滑板車踏板(由鎂合金制造)應(yīng)通過(guò)靜壓測(cè)試不低于600KG;以及(2)整車通過(guò)障礙物測(cè)試10 萬(wàn)次后,車架結(jié)構(gòu)正常。
以下為上述兩項(xiàng)測(cè)試報(bào)告采樣：
靜壓測(cè)試報(bào)告：
該報(bào)告顯示，所有被測(cè)試的踏板均通過(guò)了600KG靜壓測(cè)試。
模擬騎行通過(guò)障礙物測(cè)試報(bào)告：
該報(bào)告顯示，該滑板車被模擬在顛簸路面行駛，負(fù)載100KG，速度15KM每小時(shí)，總共通過(guò)障礙物605,333次，實(shí)際行駛918KM。
滑板車測(cè)試報(bào)告均由Lime公司代表認(rèn)可接受后，Lime公司才從歐凱提貨。
此外，歐凱還對(duì)其向Lime公司供貨的滑板車進(jìn)行實(shí)際使用狀態(tài)下的測(cè)試，特別是使用其滑板車通過(guò)階梯或路牙等障礙物時(shí)。
基于以上，我們不認(rèn)為我們的滑板車會(huì)在投入使用后數(shù)天內(nèi)就在踏板上發(fā)生裂痕，我們也不認(rèn)為僅有145磅(約65.77公斤)體重的人士使用我們的滑板車會(huì)導(dǎo)致其彎折。
Lime公司有其它滑板車供應(yīng)商，根據(jù)圖片顯示，斷裂的滑板車為其它供應(yīng)商所生產(chǎn)，對(duì)此Lime只字不提
如下圖所示，新聞報(bào)道中展示的Lime公司的斷裂的滑板車在外觀特征上，與歐凱供應(yīng)給Lime的有明顯的差異。
報(bào)導(dǎo)中Lime破裂的滑板車圖片
歐凱供貨給Lime的滑板車圖片
顯然，Lime公司有其它的滑板車供應(yīng)商，且其滑板車發(fā)生了斷裂。我們無(wú)法理解，為何Lime公司在聲明中和對(duì)媒體的說(shuō)明中表示其斷裂的滑板車為歐凱生產(chǎn)的，完全沒(méi)有提及其它供應(yīng)商。
Lime公司從未就其斷裂的滑板車聯(lián)系過(guò)歐凱
使我們更加感到困惑的是，Lime公司從未就其斷裂的滑板車聯(lián)系過(guò)歐凱，也從未就歐凱根據(jù)雙方約定的質(zhì)量控制規(guī)程進(jìn)行的測(cè)試提出過(guò)質(zhì)疑。
我們認(rèn)為有必要向公眾提示Lime公司相關(guān)聲明的可信度存在疑問(wèn)。
歐凱持續(xù)致力于其滑板車產(chǎn)品的質(zhì)量和穩(wěn)固性能
歐凱致力于作為市場(chǎng)上領(lǐng)先的滑板車生產(chǎn)企業(yè)，將一如既往地向其客戶和公眾提供高質(zhì)量和穩(wěn)固性能的滑板車產(chǎn)品。歐凱仍將持續(xù)審視其產(chǎn)品質(zhì)量標(biāo)準(zhǔn)和實(shí)施其質(zhì)量控制流程。歐凱歡迎社會(huì)各界對(duì)于歐凱生產(chǎn)的滑板車產(chǎn)品提出寶貴的意見和建議。
歐凱提醒公眾，在選擇滑板車產(chǎn)品時(shí)需要謹(jǐn)慎，因?yàn)橛行〔糠謴S家的滑板車產(chǎn)品外觀可能與歐凱具有外觀設(shè)計(jì)專利的滑板車產(chǎn)品外觀近似，但其產(chǎn)品質(zhì)量堪憂。
亦需要注意的是，沒(méi)有任何產(chǎn)品可以防止極端濫用和刻意破壞所造成的損壞。將滑板車投入共享業(yè)務(wù)的經(jīng)營(yíng)者，有責(zé)任確保對(duì)其投入運(yùn)營(yíng)的滑板車進(jìn)行恰當(dāng)?shù)暮图皶r(shí)的管理和維護(hù)。共享業(yè)務(wù)的經(jīng)營(yíng)者有能力和意愿正確地找到其投入共享業(yè)務(wù)的滑板車的問(wèn)題之原因和供應(yīng)源，亦是保護(hù)公共安全的一個(gè)重要因素。
浙江歐凱車業(yè)有限公司
2018年11月16日
聲明全文英文版：
We notice that, recent new reports, in particular, one news piece published by the Washington Post on November 10, 2018, and a statement by Lime (a scooter sharing company) on its website dated October 30, 2018, referred broken scooters operated by Lime to be manufactured by Okai, and implied that Okai produced scooters have quality problems. We consider these statements being arbitrary and groundless.
Okai Adopts High Standard Quality Testing of Its Scooter Products
Okai has supplied 5 batches of scooters to Lime, with a total number of 32,000. As part of the supply agreement and quality control procedures for the supply to Lime, more than 70 items in 15 categories in respect of the scooters will be tested, among which, two items are particularly related to the baseboard and structure of the scooters: (i) the baseboard of the scooters (made from magnesium alloy) should pass a 600KG static pressure test; and (ii) the scooters will be tested against barriers for more than 100,000 times, and the structure shall remain in normal status.
Set forth below are samples of reports from these two tests:
(i)Static pressure test report:
The reports show that, all of the tested baseboardspassed the 600KG static pressure test.
(ii)Simulated riding and barrier test report;
This report shows that, the scooter was simulated to be ridden on rugged and uneven roads, with 100KG load, at the speed of 15KM per hour, and it was successfully ridden over the barriers for 605,333 times with 918KM distance traveled, until cracks occur.
Thetesting reports were accepted by Lime representative, before Lime took delivery from Okai.
In addition to the above, Okai conducts its own real time testing on the use of the scooters it supplied to Lime, especially, when the scooters are ridden to pass ladders and curbs of roads. Thethree videos below are examples of such tests:
Based on the above, wedo not believe our scooters can have cracks in the baseboard within days of being placed into use, neither do we believe that our scooters would snap even when the rider weighs as little as 145 pounds (65.77 KG).
Lime Has Other Suppliers, Whose Scooters Were Broken As Shown in the Pictures, and Lime Stayed Silent on This
As shown below, there are distinctive differences between the appearing features of the broken Lime scooters as shown in the news report and the ones supplied by Okai to Lime.
Pictures of Broken Lime Scooters in the News Report
Pictures of Scooters Supplied by Okai to Lime
Obviously, Lime has other suppliers, whose scooters broke. We do not understand why Lime made statements on itself and to the media that the broken scooters were made by Okai, without even mentioning any other suppliers.
Lime Never Contacted Okai Regarding Broken Scooters
To our further surprise, Lime never contacted Okai regarding its broken scooters, nor did Lime question the testing performed by Okai in accordance with the agreed quality testing protocol.
We feel it being necessary to make cautions to the public on the credibility of such statements made by Lime.
Okai Continues to Be Committed to the Quality and Stability of Its Scooters
Okai strivesto be a leading producer of scooters in the market and remains committed to supply scooters of high quality and stability to its clients and the public. Okai will continue to review its quality standards and the implementation of QA/QC procedures. Okai welcomes comments, suggestions and ideas from the public regarding scooters manufactured by Okai.
Okai alerts the public to be careful in their selection of scooters, as there are some manufacturers whose scooters may look similar Okai's patented scooter design but with below standard quality.
It should also be noted that no product can sustain extreme abuse and vandalism. It is the operator's responsibility to ensure proper and prompt management and maintenance of the scooters it puts into the co-sharing market. The ability and willingness of the operator to correctly identify the causes andsupply sources for the problems of its co-shared scooters is also an important factor to ensure public safety.
Zhejiang Okai Vehicles Co., Ltd.
November 16, 2018
